Privacy Notice

I am committed to complying with the terms of the General Data Protection Regulation (GDPR) made on 27 April 2016, and to the responsible and secure use of your personal data. I have a legitimate interest in processing personal data in order to provide coaching, psychotherapy and counselling services. 

The purpose of this statement is to let you know what personal information I collect and hold and your rights over your personal data.

I am registered with the Information Commissioner’s Office (ICO), reference ZA299867.

1. Information about you

1.1 I collect personal information from you when you enquire about my services in order to set up an initial appointment. This information includes contact details, your availability and other relevant personal information. I take the reasonable view that I will be required to process personal data of anyone who makes an enquiry or who books an appointment with me. It is in the legitimate interest of the enquirer to receive services. 

1.2 When you enquire about sessions, I ask for contact details and relevant personal information from you that is needed to answer your enquiries. This data is stored securely.

2. My use of this information

2.1 Your personal information will be used to provide you with my services and to give you information relating to my services. I will not share your personal details with any other person or organisation without your knowledge and permission, unless there is a legal requirement, if there is a child or adult safeguarding issue, or a perceived risk of harm. 

3. Security

3.1 I will take all reasonable precautions to prevent the loss, misuse or alteration of information you give me.

3.2 Communications in connection with this service may be sent by e-mail, phone or text. For ease of use and compatibility, communications will not be sent in an encrypted form unless you require it and give me permission to communicate with you in that way. E-mail, unless encrypted, is not a fully secure means of communication. Whilst I endeavour to keep my systems and communications protected against viruses and other harmful effects, I cannot bear responsibility for all communications being virus-free.

4. Your rights over your personal data

4.1 If you would like to see the information I hold about you, or would like to correct, update or delete any records, please email me. In the case of any concerns about our use of your data, please contact me. If your concerns are not resolved to your satisfaction, you may choose to contact the ICO, but I will do my utmost to safeguard your personal information at all times.